For working relationships within Creative Concepts for Living to remain effective, efforts are made to resolve misunderstandings and conflicts before serious problems develop.  If a situation is not resolved, you are encouraged to discuss it with the other individual(s) involved.  If that discussion does not resolve the situation, you are encouraged to discuss the matter with your immediate supervisor.  If that situation does not resolve the situation, you are encouraged to speak with the Human Resource Department.

Creative Concepts for Living does not tolerate any retaliation against any employee for following this complaint resolution process.  However, the process is not construed as limiting or delaying Creative Concepts for Living’s rights to take disciplinary action (up to and including termination) against any employee if Creative Concepts for Living feels that such action is inappropriate, for any reason in this handbook, or for any other reason permitted by law.