Creative Concepts provides services every day of the year. Key dates throughout the year call for special consideration of agency staffing needs. Those dates include, but are not limited to: holidays, dates consumer day services are closed, and dates with high demand for requests off.
The Administrative Team will meet quarterly to address key dates for upcoming quarter and will announce any variations from standard procedure to all personnel via email in the monthly newsletter.
Creative Concepts for Living’s does not pay holiday/key-date wages beyond normal wage.
Administrative team may decide to offer an employee appreciation bonus to Non-Exempt Support Staff for hours worked on designated key dates, during specific hours to support agency staffing needs.
If a key date employee appreciation is to be offered, it will be announced 30 days prior.
CCL Personnel should not assume they are off for a key date/holiday, even if they are not normally scheduled that day.
Each team needs to discuss how they will distribute coverage fairly for key dates. For direct support providers, coverage may depend upon plans of individuals supported.
Support Coordinators are who are not scheduled to be off for a key date and should work their scheduled shift in the house unless otherwise approved by their Program Manager
Support Coordinators should send the Program Manager the client’s schedule/plans 2 weeks prior to the key date.
Non-exempt Employees are required to work his/her scheduled shifts prior to and immediately following all recognized Creative Concepts for Living key dates. Failure to do so will result in a loss of eligibility for any employee appreciation bonus related to key dates.
The Key date procedure for personnel who provide direct care is as follows:
- A three-week notice is required to request a key date off. Requests should be made according to current request off policy. In order to be fair to all employees, an employee should not assume that he/she has a key date off just because it falls on a regularly scheduled day off.
- It is understood that all staffing patterns are determined first by client need and second by staff wants. However, Creative Concepts for Living encourages fair and even distribution of the designated holidays. Therefore, the immediate supervisor (or other designated staff) maintains a staff-rotation history intended to result in equitable distribution.
- The direct care provider scheduled to work the key date as one of his/her regularly scheduled days are presumed on duty unless arrangements are made with his/her immediate supervisor.
- It may occur that no person receiving services is in residence on any given key date. The staff person regularly scheduled to work that day will be transferred for the day. The immediate supervisor will coordinate the individual’s needs with the Program Team. If an employee refuses to work at another assigned location, then corrective action will be taken.
Exempt Employees must be employed 90 days prior to the first day of the month of a holiday in order to qualify for the key dates recognized by Creative Concepts for Living.
Exempt employees may be required to work on-call or in a schedule.
- If the exempt employee is required to work, then at their supervisor’s discretion they will be given an equal amount of PLT added to their balance (up to 8 hours), with supervisor approval and the completion of appropriate paperwork.
Exempt administrative employees who are not required to work or be on-call will not work on recognized key dates when the office is closed. No PLT will be required for these days, and compensation will not be adjusted.
Creative Concepts for Living is not able to guarantee exempt employee’s time off-call during key dates observed by Creative Concepts for Living.
- Exempt employees wishing to be off/off-call must submit a request for time off to their supervisor for approval.
- Each year the administrative team will evaluate the number of exempt on-call employees and the observed key dates to devise a fair and equitable distribution of coverage.