Creative Concepts for Living strictly prohibits abuse/neglect and misuse of funds of individuals it supports. In addition, Creative Concepts for Living prohibits exploitation of the individuals supported as well as falsification of service delivery records. All Creative Concepts for Living employees are mandated reporters of abuse and neglect. If a staff member observes physical or verbal abuse, misuse of funds, neglect, assault, or battery of an individual who is supported by Creative Concepts for Living, the observing staff will immediately report what he/she observed to the immediate supervisor, Executive Director, or Confidential Reporting Line. Creative Concepts for Living does not conduct any research involving the individuals it supports.
Creative Concepts for Living prohibits the restriction of individuals’ rights. Exceptions are made when restrictions are necessary to maintain safety and well-being of the individual. In such cases, the supported individual has participated in the decision of such restrictions, the restriction has been approved by the HRC, and the restriction is documented in the individual’s ISP.
Creative Concepts for Living is committed to providing the individuals supported the highest quality of service. If at any time an individual supported, or a member of their support team, is unhappy with the quality of service received, employees must support the individual to discuss with the appropriate team member.