Therap is a web-based, easy and efficient service that provides documentation and communication resources for Creative Concepts for Living, in providing support to people with developmental disabilities.  Therap requires an online component to access, compose, store and review Therap applications, as well as to send secure communication.  Program computers and internet capabilities are to be used for designated Therap documents and applications as designated by Creative Concepts for Living.  The computer software is the property of Therap services.  The equipment and information is the property of Creative Concepts for Living and is to be used only for legitimate business purposes.  Users are provided access to the computer network to assist them in the performance of their jobs, and certain users may also be provided with access to the internet through the computer network.

All employees have a responsibility to use Creative Concepts for Living’s computer resources, Therap, and the internet in a professional, lawful and ethical manner, and consistent other related policies. Personal Use or Abuse of the computer network or the internet, or violation of this policy, may result in disciplinary action, up to and including termination of employment, and/or civil or criminal liability.

The following are required for all employees that use the Therap system:

  1. Employees will choose a password of their choice to enable access to the system and to review activity tracking. The “electronic signature” tracks time and date stamps all employees’ entries within Therap. Employees should never give this password to other employees. Each employee will receive initial training as an Intro to Therap before they are given their password and working with an individual directly.
  2. Program computers and internet capabilities are not to be used for personal use, including but not limited to, on-line purchases (personal or for clients), accessing personal email accounts, visiting social media sites, etc. and accessing websites of inappropriate content (offensive, violent, sexual content, etc.).
  3. All computer workstations are equipped with Ant-virus software to protect against viruses. Employees should not disable anti-virus software. If it is suspected that a workstation has been infected, employees should contact their immediate supervisor to report.
  4. Communication through Therap must be professional, accurate, sensitive, and respectful toward all parties involved. No derogatory, slanderous, discriminatory, harassing, obscene or otherwise inappropriate documentation or communication is permitted.
  5. Any research including topics that could be related to the programs must be approved in advance by Creative Concepts for Living management.
  6. Employees are not permitted to install computer applications on program computers without prior authorization from Creative Concepts for Living management
  7. Clients’ friends, family, or guardians, are not permitted to access program computers without prior approval from Creative Concepts for Living.
  8. Representatives of Department of Mental Health or any Target Case Management (TCM) entity will be given access of individual’s records and data collection as needed for Case Management, Medical Reviews, and Investigation with Creative Concepts for Living Administrative approval.
  9. The use of Secure Communication in sharing sensitive information is strictly confidential. Any unauthorized sharing of such information may be considered a breach of confidentiality.
  10. Users are given computers and Therap access to assist them in the performance of their jobs. Users should have no expectation of privacy in anything they create, store, send or receive using the company’s computer equipment and Therap.  The computer network is the property of Creative Concepts for Living, and may be used only for company purposes.
  11. Creative Concepts for Living has the right to monitor and log any and all aspects of its computer systems including, but not limited to, monitoring internet sites visited by users, monitoring Therap access, monitoring chat and social medial sites, monitoring file downloads, and all communications sent and received by users.
  12. Non-exempt employees are prohibited from signing onto Therap during their unpaid time, and are prohibited from signing onto Therap at a location other than one considered company property unless authorized by their managers. Creative Concepts will not compensate for data usage used by employee unless authorized by their Program Manager.
  13. All shift documentation must be completed by the end of each shift; this includes all Modules/Programs being utilized. Failure to do so may result in delay of pay, non-payment, and may be grounds for termination.
  14. Use of on-line document should be efficient, and should in no way decrease direct interactions with clients who are receiving support.
  15. Information that is sent through electronic communication in Therap is verification that the documentation has been received and reviewed by the employee. This can be done by:
    • Marking Read
    • Acknowledging
    • Approving

Employer Reports of the employee reviewing the information.